1. Acceptance of Terms

These Terms of Service («Terms») constitute a legally binding agreement between you («User», «you») and Qartta («Qartta», «we», «our»), operator of the digital menu and QR storefront platform accessible at qartta.com. By creating an account, accessing, or using the Service, you represent that you have read, understood, and accepted these Terms in their entirety, as well as our Privacy Policy. If you do not agree with any part of these Terms, you must not create an account or use the Service. You acknowledge that your acceptance is recorded electronically along with its version, date, time, IP address, and device, and that such record constitutes valid evidence of your consent.

2. Description of the Service

Qartta is a software-as-a-service (SaaS) platform that enables businesses to create, manage, and publish digital storefronts accessible through QR codes and web links. The Service includes: • Product and service catalogs with advanced fields (pricing, availability, variants, SEO) • Digital menu and storefront pages with brand customization • QR code generation and management • Analytics dashboard with real-time insights: – Page views and visitor tracking – Peak hours analysis (when customers visit) – QR code performance metrics and conversion tracking – Product engagement heatmap (which products get attention) – Device and traffic source breakdown • Team management and role-based access (owner, admin, employee) • Support ticket system • Data export capabilities (PDF/CSV reports) • Subscription billing via Stripe The Service is provided «as is» and «as available» and may evolve, change, or be partially suspended at any time, with reasonable notice where possible. Qartta is not a payment processor or point of sale: the Service does not process commercial transactions between Users and their end customers, except as expressly indicated in connection with the Pro plan subscription.

3. Registration and Accounts

To use the Service you must create an account by providing truthful, complete, and current information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must promptly notify us of any unauthorized use of your account or any other security breach. We cannot and will not be liable for losses arising from unauthorized use of your account when such use results from your failure to safeguard your credentials. You represent that you are at least 18 years old (or the legal age of majority in your jurisdiction) and have the legal capacity to accept these Terms.

4. Prohibited Conduct

You agree not to use the Service to: (a) publish content that is illegal, fraudulent, defamatory, obscene, threatening, or that infringes third-party rights; (b) impersonate any person or entity; (c) attempt to gain unauthorized access to other users' accounts, systems, or data; (d) reverse engineer, decompile, or extract the source code of the Service; (e) send spam, malware, or carry out denial-of-service attacks; (f) automate account registration or use of the Service through bots or scraping; (g) resell, sublicense, or commercially exploit the Service without written authorization; (h) store or transmit third-party personal data without the corresponding legal consent. Violation of this clause justifies immediate suspension or cancellation of your account, without prejudice to any applicable legal action.

5. User Content and Business Responsibility

You retain all rights to the content you publish on your digital storefront (texts, images, prices, products, services, and other material). You are solely responsible for: (a) the accuracy, legality, and quality of such content; (b) compliance with laws and regulations applicable to your business, including health, labeling, pricing, advertising, and consumer protection rules in your jurisdiction; (c) obtaining any permits, licenses, or authorizations required by your commercial activity; (d) the truthfulness of prices and availability of advertised products. Qartta acts solely as a neutral technology provider and does not intervene in, guarantee, or answer for transactions, offers, or commercial relationships between you and your customers. You grant us a limited, worldwide, non-exclusive, royalty-free license to host, reproduce, and display your content solely for the purpose of operating, improving, and providing the Service.

6. Intellectual Property

The Qartta platform, including its software, design, brand, logo, interface, documentation, and proprietary content (except User-provided content), is the exclusive property of Qartta or its licensors and is protected by the intellectual property laws of the United States of America, Puerto Rico, and applicable international treaties. Nothing in these Terms grants you any right to such property, except the limited license to use the Service. Unauthorized reproduction, distribution, or use of Qartta's brand elements is prohibited.

7. Payments and Subscriptions

The Pro plan is a recurring monthly paid subscription. The applicable price is the one published on the site at the time of purchase. Payments are processed exclusively through Stripe, Inc., our authorized payment processor; Qartta does not store, process, or have access to your full payment card data. By subscribing to the Pro plan, you authorize the recurring monthly charge of the corresponding fee to the registered card or payment method. The subscription renews automatically until canceled. You may cancel your subscription at any time from the Stripe management portal or by contacting us; cancellation takes effect at the end of the current billing period, without entitlement to a pro-rated refund, unless applicable law provides otherwise. In the event of non-payment, access to Pro plan features may be suspended until payment is regularized. Prices may change with at least 30 days' prior notice; the change will not affect an already paid period.

8. Service Availability («as is»)

The Service is provided «as is» and «as available», without warranties of any kind, express or implied, including —without limitation— warranties of merchantability, fitness for a particular purpose, non-infringement, or absence of errors. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, nor that results obtained from its use will be accurate or reliable. Access to the Service may be affected by scheduled maintenance, network failures, infrastructure provider outages (including our hosting, database, and CDN providers), or causes beyond our reasonable control. We will make commercially reasonable efforts to maintain availability, but you agree that Qartta will not be liable for periods of unavailability, interruptions, or data loss arising from such causes.

9. Limitation of Liability

To the maximum extent permitted by law, Qartta, its officers, employees, agents, and providers shall not be liable to you or to third parties for indirect, incidental, special, consequential, or punitive damages, including —without limitation— loss of profits, loss of revenue, loss of data, loss of customers, or reputational harm, arising from or related to the use of or inability to use the Service, even if we were informed of the possibility of such damages. Qartta's total cumulative liability for any claim arising from or related to these Terms or the use of the Service shall not exceed the greater of: (a) the total amount paid by you to Qartta during the twelve (12) months preceding the claim, or (b) one hundred US dollars (USD $100.00). The foregoing exclusions and limitations apply even if the contemplated remedy fails its essential purpose. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of these limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Qartta, its officers, employees, agents, and providers from and against any claim, demand, damage, loss, cost, or expense (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) the content you publish; (c) your violation of these Terms; (d) your violation of third-party rights, including intellectual property or privacy rights; (e) your failure to comply with laws applicable to your business. Qartta reserves the right to assume, at its own expense, the exclusive defense of any claim subject to indemnification, in which case you will fully cooperate with such defense.

11. Cancellation and Suspension

You may cancel your account at any time from the admin dashboard or by contacting us; cancellation does not generate refunds for already paid periods unless required by law. Qartta may suspend or cancel your access to the Service, with or without prior notice, if we reasonably determine that: (a) you have violated these Terms; (b) your conduct poses a risk to the platform, other users, or third parties; (c) your use of the Service is fraudulent or illegal; or (d) required by law or a competent authority. Upon cancellation, your data will be deleted or anonymized in accordance with our Privacy Policy, unless retention is required by law.

12. Changes to These Terms

Qartta may modify these Terms at any time by publishing the updated version on the site and updating the «Last updated» date. Substantial changes will be notified by email and/or through a notice within the Service, and will require your express acceptance the next time you log in. Continued use of the Service after the changes take effect constitutes acceptance of the modified Terms. If you do not accept the changes, you must stop using the Service and cancel your account. Your consent to each version of the Terms is recorded electronically with the same evidence described in clause 1.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the United States of America and, where applicable, the laws of the Commonwealth of Puerto Rico, without giving effect to their conflict-of-laws principles. Any dispute, controversy, or claim arising from or related to these Terms or the use of the Service shall be subject to the exclusive jurisdiction of the competent courts of Puerto Rico, and you consent to such jurisdiction. Nothing in this clause prevents Qartta from seeking injunctive or other equitable relief in any competent court to protect its intellectual property or other rights.

14. General Provisions and Contact

If any provision of these Terms is held invalid or unenforceable, such provision shall be construed in a manner closest to the parties' original intent, and the remaining provisions shall remain in full force and effect. Qartta's failure to exercise any right shall not constitute a waiver thereof. These Terms constitute the entire agreement between you and Qartta regarding the Service. You may not assign these Terms without our prior written consent; Qartta may assign them to a successor in connection with a merger, acquisition, or sale of assets. For any questions about these Terms, the Privacy Policy, or the processing of your data, you may contact us at: Qartta, San Juan, Puerto Rico, or by email at [email protected]. Last updated: August 19, 2026.